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Job details
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Company: Foreign Language Placements
Contact Email: contact@foreignlanguageplacements.com
URL: http://www.foreignlanguageplacements.com
 
Job Title: From Canada? Apply NOW!
Job Category: Consulting  [ View All Consulting Jobs ]
Job description:
French Canadian Customer Service Host

Fantastic Opportunity exists for fluent French Canadian speaking Customer Service Representative to work for an exciting and rapidly expanding company, based in a sort-after area of Cape Town.

Must have been born in Canada, or have lived there for the past 5 years!

If you have a real passion for customer service and enjoy interacting with people on a day-to-day-basis, then this could be the job for you!

Our client is looking for enthusiastic and motivated Customer Service Representatives to join their team. You would be responsible for the delivery of high quality service to a diverse customer base, through telephone and service desk enquiries.

Requirements and Skills:

• A demonstrated high level of customer service skill and respect for diversity of staff/customer ethnicity, gender, abilities and skills.
• An ability to gain co-operation and assistance from customers, service providers and staff members and to achieve positive outcomes for the customer.
• Previous experience in a customer service and/or call centre environment
• Effective communication skills to assist customers and with clear and precise information.
• Numeracy and problem solving skills.
• Proficiency in computer skills including fast and accurate keyboard skills
•The ability to work under pressure and still have great organizational and time-management skills
• Fully Bi-lingual skills in English and French both written and spoken

Responsibilities will include:

• Answering to customer queries via Telephone, Email and online chats
• Processing outgoing and incoming contacts
• Developing of customer relationships as well as their management
• Updating of the relevant databases
• Developing of customer relationships as well as their management
• Assist and execute marketing campaigns (including calls)

The Company does provide some really exciting perks.

• You get a 10% shift allowance
• You also get medical aid contribution
• Work Permit assistance if needed
• They have a gym, which you can use anytime
• I canteen in the centre of the building (meals during normal office hours)
• The vibe is very young
• They do provide training if you are offered a position
• They also have their employees involved in social activities outside of work, which is always great for team building.

There are 3 types of shifts:
• 6AM – 2PM
• 2PM-10PM
• 10PM – 6AM


If you are looking for an exciting new work role and the opportunity to earn a competitive salary, we look forward to hearing from you!

Please send your CV to contact@frenchjobs.co.za
Skills:
Employment type:
  • Full Time
Salary Range: Unspecified
 
Other Information
 
Degree: Unspecified
Experience (year): Unspecified
Job Location: Western Cape
Address: P O Box 51416
The Waterfront
Cape Town
Post Date: 20/01/2011
 
Contact Information
 
Company: Foreign Language Placements
Contact Email: contact@foreignlanguageplacements.com
 
Cover letter:
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