Russian Contact Centre Agent
Fantastic opportunity exists for Russain speaking contact centre agent, to work for an exciting and rapidly expanding company, based in a sort-after area in Sandton.
If you have a real passion for customer service and enjoy interacting with people on a day-to-day-basis, then this could be the job for you!
Our client is looking for enthusiastic and motivated individual to join their team. You would be responsible for the delivery of high quality service to a diverse customer base, through telephone and service desk enquiries.
Your responsibilities will include:
ü Provide excellent customer service
ü Dealing with inbound and outbound chats
ü Correspondence with clients via e-mail
ü You must be able to read, write and speak Russian and English fluently
ü You will need proven customer service skills
ü Have the ability to work under pressure and within a highly pressured environment
ü The ability to liaise with different types of customers
ü Excellent interpersonal skills
ü A good working knowledge of MS Word and MS Excel
You must be willing to work shifts.
If you would like to apply for this position please send your CV to firstname.lastname@example.org
Please write the title of the position you are applying for in the subject line.