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Job details
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Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Fax: 0866019472
 
Job Title: Workshop Manager : UAE
Job Category: Automotive  [ View All Automotive Jobs ]
Job description:
Position: Workshop Manager – Middle East

Our client, a leader within the Automotive industry seeks the services of highly experienced, SA’s top and qualified Workshop Managers for their Passenger Car Dealership in Abu Dhabi, UAE

Reporting line: Service Manager

Dealership: Middle East

Salary: Negotiable

Brand: BMW & Mini

Requirement: Premium Brand Experience


Main Job Activities:

1. Manage and develop Workshop staff
        Motivate team members using appropriate and approved methods to
produce their best results
        Ensure efficient and correct “loading” of workshop hours
        Ensure that CSI is consistently above Group minimum standard at all times

2. Manage and maintain Workshop Productivity Standards
        Develop and commit to relevant labour sales and profit targets in relation to
the Workshop
        Assist technical staff with problems and facilitate on the job training
        Ensure that warranty work is done in accordance with MPC standard
warranty policies and procedures

3. Monitor and improve Customer Service levels
        Ensure customer needs are attended to and actioned according to agreed
deadlines and quality standards.
        Monitor and maintain a ‘first time right’ policy for repairs.
        Improve and maintain customer service index percentages to agreed
standards.
        Accurately identify customer needs and ensure that the correct action is
taken in accordance to these needs
        Establish authorization for extra work.
        Ensure that vehicles are tested properly after work is complete, i.e. This will involve test driving the vehicle as required.
        Manage and monitor the technical quality of work performed by team

4. Monitor quality standards and legal requirements
        Ensure that Technicians supply their own hand tools and have the relevant
equipment to perform their daily job functions
        Ensure that all tools are kept in good working condition and are used
correctly
        Ensure that correct technical information is available and used by
Technicians
        Ensure that all work areas are clean and tidy at all times




Education & experience:
•        Minimum Grade 12
•        Computer Literate
•        Minimum of 5 years experience in middle management position in similar role.


Are you one of SA’s top Workshop Managers with a proven track record, with a premium brand? Qualified and Experienced? Send updated CV with brief motivation indicating current salary, notice period to: cv@integrahr.co.za
Skills:
Employment type:
  • Full Time
Salary Range: RCommensurate with Ex
 
Other Information
 
Degree: Unspecified
Experience (year): Unspecified
Job Location: UAE - Abroad
Post Date: 16/03/2012
 
Contact Information
 
Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Instructions: Please note that if you have not received a response from us in 14 days, you may consider your application unsuccessful.
Correspondence will only be entered into with shortlisted candidates.
 
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