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Job details
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Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Fax: 0866019472
 
Job Title: Service Manager : Middle East
Job Category: Automotive  [ View All Automotive Jobs ]
Job description:
SERVICE MANAGERS x 2 MIDDLE EAST

Our client, a leader within the Automotive industry seeks the services of an experienced and qualified Service Manager & Service Reception Manager for their Passenger Car Dealership in Abu Dhabi, UAE.
The ideal candidate will manage the Service Department and team in terms of work in progress, cash outstanding, and customer issues in order to assist Brand in increasing profitability and Customer satisfaction. Ideally the person will be in their early forties and very committed to their career. Presentable, articulate, a good communicator, experienced, dynamic, energetic and a hard task master.
Skill Requirements
1.        In additional to managerial and supervisory skills, this job requires insight into the basics of automotive technology. Expertise in identifying and resolving a wide range of automotive failures and inconsistencies, utilizing visual inspection in conjunction with computerized analysis, is required. Math skills are needed to calculate customer invoices as well as convert metric and standard measurements of parts, components and tools used in the repair processes. Good oral and written communication skills are required to interact with the staff and customers.
Job Duties
2.        Satisfying the customers through correctly determining the problems with their vehicles and repairing them in a timely and cost-effective manner. This requires him to screen and hire competent personnel, ensure replacement parts are top quality and monitor his crew's work performance to make sure they adhere to quality assurance guidelines. The service manager's job also entails keeping his shop clean and operating safely and in accordance with local, and national guidelines regarding hazardous materials handling and disposal.
Effective management of Service Department and Budgets.
Effective management of adherence to internal processes, procedures and polices

Requirements
3.        Certification in automotive technology or a related field, is a prerequisite. Knowledge gained through previous jobs in automotive service or repair is desirable. Basic financial and business acumen. Strong values, principles and business ethics. People management. Strong relationship building skills. Customer service orientation.
Matric plus N3 qualification with at least 5 years working experience in a similar capacity.
Qualified and one of SAs top leading Service Managers with premium brand experience? Send updated CV with brief motivation to: cv@integrahr.co.za
Skills:
Employment type:
  • Full Time
Salary Range: RCommensurate with Ex
 
Other Information
 
Degree: Unspecified
Experience (year): Unspecified
Job Location: UAE - Abroad
Post Date: 16/03/2012
 
Contact Information
 
Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Instructions: Please consider your application unsuccessful if you have not been contacted within 14 days.
Correspondence will only be entered into with shortlisted candidates.
 
Cover letter:
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