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Job details
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Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Fax: 0866019472
 
Job Title: Case Manager EAP
Job Category: Health Services  [ View All Health Services Jobs ]
Job description:
Case Manager EAP
Closing date 1 April 2012

Introduction
Join this dynamic, electronically advanced company specialising in providing healthcare administration, health risk solutions and IT solutions for medical schemes
and employers

The Incumbent will be responsible for:

•        Arranging face to face counselling for those clients as clinically indicated.
•        Develop and review case management plans for EAP clients and provide case management for all mandatory/formal referrals.
•        Provide expert consultation to client organization’s human resource representatives, supervisors and managers regarding EAP clients.
•        Maintaining case records, follow up, communication with EAP clinical team.
•        To communicate and interact directly with EAP clients and affiliates.
•        Continue to enhance our care coordination policies, procedures, and systems.
•        Keep accurate client tracking records for each client case managed, including; appointments, phone calls, referrals, action plan/revisions, and any other significant information affecting the tracking of the client.
The applicant should meet these requirements:

•        Candidate must have a degree in social work and/or psychology.
•        3-5 year’s experience in EAP and case management.
•        Solid understanding of the EAP industry and developments in the market
•        Good Presentation Skills
•        Be Multi-Lingual
•        Must be computer literate with good knowledge of MS Office packages viz: MS Word, MS Exel, MS Powerpoint and MS Project
Competencies Required

•        EAP and/or clinical case management experience highly preferred.
•        Superior assessment skills.
•        Experience working in a fast paced call center environment.
•        Ability to multi-task, manage sensitive/confidential information and possess excellent
•        Problem solving skills.
•        Excellent computer skills.
Additional Information
Shortlisted candidates will be subjected to the following statutory checks:
• References
• ITC
• Qualification
• Criminal
Skills:
Employment type:
  • Full Time
Salary Range: RNegotiable
 
Other Information
 
Degree: Unspecified
Experience (year): Unspecified
Job Location: Centurion - Gauteng
Post Date: 30/03/2012
 
Contact Information
 
Company: Integra Staffing Solutions
Contact Name: Carin Millar Holmes
Contact Email: cv@integrahr.co.za
Contact Instructions: Correspondence will only be entered into with shortlisted candidates. Please note that, should you not have heard from us within 14 days from date of application, you may consider your application unsuccessful.
 
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