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Job details
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Company: Kontak
Job Title: Returns Centre Manager Kr149
Job Category: Other  [ View All Other Jobs ]
Job Reference: Kr149
Job description:
Returns Centre Manager
Sandton
R555 000 per annum TCTC

Your previous post must very almost exact

dealing with a stock items, i.e. a printer, scanner, TV, computer etc, these items are always under warranty and if they are faulty, they will be returned, and this post facilitates this entire department, which is very busy and can be pressurized
seeking a candidate who comes from a company like Incredible Connection, or Dion Wired, or Mustek, and handles all the returned faulty items which come back to the store by unhappy customers, however, on a bigger scale and more in the IT sector

responsible for the close supervision of all Returns Centre personnel and procedures in order to facilitate timely & accurate receipting of stock returns and timely & accurate processing of all required documents and completion of process flows.

to maintain control over of all aspects of operations and maintain an effective balance of communication between management and all Returns personnel.


Principal duties & Responsibilities
•        Hands on supervision and training of Returns personnel (Selection, training development, motivation, review and control of Returns employees to assure continuity of efficient operations)
•        Manage personnel to ensure proper count and physical inspection of merchandise
•        Prepare all Returns areas for physical inventory and inspections.
•        Oversee proper warehouse maintenance and safekeeping.
•        Responsible for minimising shrinkage of product.
•        Responsible for establishing staffing schedules.
•        Requires a flexible work schedule.
•        Maintain an excellent standard of housekeeping within the Returns Warehouses.
•        Ensure that all staff is provided with adequate tools and resources to carry out their job functions.
•        Continually monitor processes and activities to identify and minimise/eliminate waste
•        Customer, supplier, Sales and Product manager liaison
•        Punctuality is not negotiable.
•        Assume overall responsibility for staff welfare, leave requests, sick leave management etc.
•        Stock Adjustments
•        Delivery note authorisations

•        Working knowledge & understanding of channels of supply involved in distribution.
•        Min 5-6 years’ experience and understanding in the IT Sector i.e. distributor/vendor/reseller and/or relevant tertiary education
•        Proficient in Microsoft Office particularly Excel (ability to manipulate data for transactional & reporting purposes)
•        Proficient in Embrace
•        Understanding of Retail requirements beneficial
•        Own vehicle with valid drivers’ license essential


NB: Relevant experience is required; if you do not possess essentials please do not apply as your application will not be considered
Only individuals that meet the above requirement and who are consistently meeting the minimum performance criteria in their current role will be considered.
If you have not heard from us within 2 weeks from application please consider your application as unsuccessful
Must be available to start immediately

To apply email cv to recruitment@kontak.co.za and quote kr149 in the subject line
or fax cv to 0867195894 and quote KR149
Skills:
Employment type:
  • Full Time
Salary Range: R45000
 
Other Information
 
Degree: High School
Experience (year): 5
Job Location: Sandton - Gauteng
Address: 35 Suzanne Crescent
Northcliff
Johannesburg
2191
Post Date: 09/04/2014
 
Contact Information
 
Company: Kontak
Contact Name: Mel Muller
Contact Email: mel@kontak.co.za
Address: 35 Suzanne Crescent Northcliff Johannesburg 2191 ,Johannesburg - Gauteng
Contact Phone: 0839008254
Contact Fax: 0862461099
 
Cover letter:
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